Delivering Consistent Constituent Services webinar

On June 23, the MMA will host a webinar titled “You Can’t Always Have It Your Way: Delivering Consistent Constituent Services.” The webinar will explore: • The differences between customers and constituents • How to improve public understanding of the “product” they receive as taxpayers • Practical strategies for providing consistent, compassionate service • Equity […]

Financing Energy Efficient Projects with PACE Massachusetts webinar

On June 17, the MMA will host a webinar for municipal leaders covering the Property Assessment Clean Energy (PACE) Massachusetts program, which helps commercial and industrial property owners finance energy efficiency improvements for existing buildings or for qualifying new construction projects. Properties eligible for financing include commercial buildings, industrial buildings, and multi-family buildings with five […]

Cultivating Transparency After a “Yes” Vote webinar

This session will focus on how municipalities can keep stakeholders informed after a successful override attempt. It will include how you can clearly explain budget decisions and outline the specific local programs that will be supported by the override. The importance of managing staff and residents’ expectations will also be explored. The post Cultivating Transparency […]

Municipal Legal Updates webinar

A panel of attorneys with the Massachusetts Municipal Lawyers Association will address timely legal topics affecting municipalities during an MMA webinar on June 2. Topics will include cannabis law and policy, clean energy siting and permitting, and Section 122 of the Affordable Homes Act, which requires that municipalities allow residential development on state-owned surplus land […]

Public Libraries: Community Hubs for Civic Engagement webinar

The MMA will host a webinar on May 26 exploring the role of municipal libraries as hubs for civic engagement. Panelists will discuss local initiatives that strengthen community ties and civic participation, including English for Speakers of Other Languages instruction, citizenship classes, and efforts to engage students in local civic activities and voter registration. Panelists […]