Emotional Intelligence 101: Understanding the Key Components webinar

Last fall, the MMA launched its Virtual Municipal Leadership Academy webinar series to help promote professional development among municipal officials. The program’s three-part pilot, exploring effective communication and feedback, was led by Cally Ritter, principal of Positive Ripple Training and Consulting, and is still available for purchase. The program’s next series, to be held in […]

Empathy and Emotional Intelligence: The Customer Connectors webinar

Last fall, the MMA launched its Virtual Municipal Leadership Academy webinar series to help promote professional development among municipal officials. The program’s three-part pilot, exploring effective communication and feedback, was led by Cally Ritter, principal of Positive Ripple Training and Consulting, and is still available for purchase. The program’s next series, to be held in […]

Tackling Tough Conversations with Emotional Intelligence webinar

Last fall, the MMA launched its Virtual Municipal Leadership Academy webinar series to help promote professional development among municipal officials. The program’s three-part pilot, exploring effective communication and feedback, was led by Cally Ritter, principal of Positive Ripple Training and Consulting, and is still available for purchase. The program’s next series, to be held in […]

Flag Flying Policies and Requests webinar

A free MMA webinar on Jan. 3 with attorney Mark Reich of KP Law will review best practices for municipal flag flying policies and handling requests from third parties to fly flags. The webinar will also address First Amendment concerns in the wake of increasing interest in this form of expression. Reich, a shareholder at […]

MMA-Suffolk Certificate & Finance Seminars Information Session

An information session will be held on Zoom for those interested in the MMA and Suffolk University’s Certificate in Local Government Leadership and Management program or their Municipal Finance Management Seminar. The graduate-level Certificate in Local Government Leadership and Management provides a solid grounding in municipal management, and covers topics such as human resources management, […]